📝 What's New In Publishing: Smarter Workflows, More Control

🎯 Customize everything per profile. In the new SmarterQueue, you can tailor captions, First Comments, media, links, and post timing for each profile with the Customize Per Profile toggles. No more being limited to just editing captions when posting across multiple profiles.

• ✍️ Left toggle: Post content. Control captions, First Comments, media, and links for each profile so you deliver the right message to the right audience.
• ⏰ Right toggle: Post timing. Set unique schedules per profile to match each platform’s best posting times or campaign needs.
• 🚀 Use one or both toggles. Fine-tune content and timing together to take your strategy to the next level and maximize engagement on every platform.

• Each platform has its own best practices: hashtags on Instagram, link previews on LinkedIn, character limits on X/Twitter. Now you can fine-tune everything in a single workflow without duplicating posts.
• Scheduling per profile means you can align content with platform-specific peaks or campaign goals.
• Cross-posting is faster, more flexible, and more effective - one post creation flow, endless customization.

✨ Start where you want. In the classic SmarterQueue, you had to choose a Category first and then a Profile before doing anything else. The new Post Editor is flexible and allows you to begin in any order: write your caption, upload media, select Profiles, pick a Category, or set timing.

• 🤖 The only rule. To use the AI Assistant (formerly AI Caption Writer), you’ll need to select at least one Profile so it can optimize captions for the platform you’ve chosen.

• You now have total freedom in how you build posts. Start with text, add media later, or set timing first, whatever works best for you.
• By removing unnecessary steps, the new Post Editor makes creating posts faster, smoother, and easier, with fewer clicks along the way.

👁️ The new preview pane in the Queue brings all related posts together in one place. From there, you can instantly open the Post Editor with every version side by side, making it easier to review, compare, and update your content.

• 🔎 Unified previews. See every related version of your post side by side, without hunting through the Queue for each profile’s copy.
• 🎭 Preview all Variations. Flip through all text and media Variations directly in the preview pane, instead of only seeing the next scheduled one.
• 🛠️ Edit related posts faster. Open all related versions of a post in the Post Editor at once. You still edit them individually, but switching between them is instant.

• In the classic SmarterQueue, previews only showed one post at a time, and Variations were hidden unless you reopened the editor. Editing also meant tracking down each version separately, which was a constant frustration for anyone posting across multiple profiles.
• Now, the Queue gives you the full picture at a glance and lets you edit everything in one workflow, saving time and keeping your publishing flow smooth.

• Categories remain the backbone of your publishing strategy with familiar features like always-active or seasonal scheduling, naming, and color-coding (with even more color options in the new version).
• Archiving adds flexibility - retire campaigns without cluttering your Queue while keeping content and performance data safe.
• Together, these improvements make Categories a smarter way to manage both ongoing themes and time-sensitive campaigns.

• 📤 Upload directly. Add images and videos straight to your Library, one at a time or in bulk, without needing to create a post first.
• 🗑️ Delete outdated files. Remove visuals you no longer want in circulation, so they don’t accidentally end up in new content.
• 🎯 Filter with ease. Find the right asset fast by filtering by media type, origin, or proportions.

• In the classic SmarterQueue, the Media Library was only a place to view uploaded files and start a post. Now, it works independently as a hub where you can prepare and organize visuals ahead of time.
• Bulk uploads and filtering enable faster preparation of campaigns or management of assets across multiple profiles.
• Deleting outdated files keeps your Library clean and your brand visuals consistent.

• In the classic SmarterQueue, Evergreen posts could recycle as soon as they reached the top of the Queue, sometimes leading to unintentional repeats or pausing the Queue entirely to avoid spam.
• The new minimum interval keeps content rotation natural and prevents your Queue from stalling.
• Combined with Variations and expiry options, Evergreen now works seamlessly to maximize reach while protecting your brand from overposting.

• 📜 View your full history. For the first time, you can see all of your posts in one place, active and expired.
• 🎯 Filter with flexibility. Narrow your Library by post status, profile, or Category, and combine multiple filters to get exactly what you need.
• 🪄 Sort your way. Organize posts by creation date, number of publishings, or engagement level.
• 🏆 Analyze and act. Spot top performers to requeue, edit underperformers to improve them, or retire content that no longer fits your strategy.

• In the classic SmarterQueue, there was no way to see your entire content history at once.
• Now, the Post Library acts as a control center for your publishing flow - helping you reuse proven content and optimize weaker posts without digging through the Queue.
• This visibility makes it easier to keep your strategy fresh, consistent, and data-driven.

• 🗂️ Independent dashboards. Each Workspace has its own set of Social Profiles, as well as its own Queue, Categories, Posting Plan, Libraries, and Analytics.
• 👥 Custom access. Grant colleagues, VAs, or clients access only to the Workspaces they need.
• 🔄 Complete separation. Switch between Workspaces with one click while keeping all brands, clients, or separate endeavors distinct, with separate publishing flows.

• In the classic SmarterQueue, everything lived under a single dashboard, which made it harder to keep brands, clients, or projects distinct.
• Workspaces streamline your publishing flow by giving each brand, business, or pen name its own fully separate environment, so posts, media, and analytics always stay organized in the right place.
• You gain peace of mind knowing there’s no risk of mixing up profiles - content is always created and scheduled in the correct Workspace.
• By splitting content, analytics, and permissions, you save time switching contexts and avoid mistakes when scheduling across different brands.

• 👤 User Settings. Set your own time zone, date format, and week start preference so the Queue and post timings always line up with how you work.
• ⚙️ Organization Settings. Keep team publishing consistent with shared defaults for Evergreen Recycling, Minimum Time to Recycle, link tracking, and pause settings.
• 🔗 Centralized profile management. Add, remove, or reconnect social profiles from one clear place, alongside Bitly and link tracking defaults, so setup never slows you down.

• In the classic SmarterQueue, everything lived under a single dashboard, which made it harder to keep brands, clients, or projects distinct.
• Workspaces streamline your publishing flow by giving each brand, business, or pen name its own fully separate environment, so posts, media, and analytics always stay organized in the right place.
• You gain peace of mind knowing there’s no risk of mixing up profiles, and by splitting content, analytics, and permissions, you save time switching contexts and avoid mistakes when scheduling across different brands.

1. Welcome To The New SmarterQueue ➞

👉 Start here for a clear overview of the improvements and new features in the New SmarterQueue.

2. What’s New In Importing ➞

👉 See how importing content is faster and more flexible with upgraded CSV uploads, powerful Bulk Actions, and new Instagram import options.

3. What’s New In Analytics ➞

👉 Discover clearer insights with profile-level dashboards, smarter engagement metrics, best time to post recommendations, and polished PDF exports.

4. What’s New In Collaboration ➞

👉 Learn how to scale with confidence using Workspaces, user permissions, built-in comments, and clearer organization-wide settings.