Manage Multiple Brands Or Clients Using Workspaces

Keep your content organized by creating separate Workspaces for each brand, client, or project. Each Workspace has its own setup, making it easy to manage everything in one place, without the chaos.

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What Are Workspaces?

Workspaces are individual dashboards within your SmarterQueue account that help you separately manage different social profiles, brands, clients, or projects. Each Workspace acts as a separate environment, keeping everything completely independent.

Here’s what’s unique to each Workspace:

  • Social Profiles: You can connect different social profiles (e.g., Facebook, Instagram, LinkedIn, X) to each Workspace. This keeps personal, client, and brand profiles clearly separated and easy to manage.
  • Content Flow & Automation: Each Workspace has its own content strategy and automation flow. Use separate sets of Categories to organize posts by topic, set a custom Posting Plan to schedule when content from each Category ans Social Profile should publish, and manage all upcoming posts in that Workspace’s Queue. This gives you full control over how and when content is published, tailored to each brand or client.
  • Post & Media Libraries: Your stored content, including written posts, Evergreen content, and uploaded media, is kept separate in each Workspace’s libraries. This makes it easy to access the right content without mixing anything between projects.
  • Analytics: Each Workspace includes its own performance data, so you can review results and optimize your strategy for each brand or client independently.

With Workspaces, you can manage multiple projects from a single account, without overlap, confusion, or compromise.

Why Use Workspaces?

Workspaces make it easier to manage multiple social media setups with clarity and control. 

Here’s why they’re so helpful:

  • Separation of Work: Whether you’re managing multiple brands or balancing personal and professional accounts, Workspaces keep everything in its place. No more mixing up content or posting to the wrong profile.
  • Better Organization: Tailor the setup for each Workspace, based on that brand or client’s specific goals and audience.
  • Customized Posting Schedules: Different brands need different strategies. You can build completely different Posting Plans and approach content scheduling differently, depending what fits each project best.
  • More Control: Assign users to specific Workspaces, so team members only access what they need. It’s ideal for client work or managing a team across multiple projects.
  • Focus and Efficiency: Switching Workspaces gives you a focused view of just that brand’s content and profiles. No distractions, just a clean space to get the job done.

With Workspaces, you stay organized, flexible, and in control, managing each project exactly the way it needs to be.

How To Create A New Workspace

  1. Click the âš™ Settings icon in the top-right corner, then go to "Workspaces".
  2. Click “Add A Workspace”.
  3. Set up the new workspace:
    1. Give the workspace a name.
    2. Set a Timezone (this influences publishing within the workspace).
    3. Select which of your users will have access to the workspace.
  4. Click “Add Workspace” to save it. 

You’ll need to add social profiles, create Categories, set up a new Posting Plan and add content for each new workspace you create. 

đź“ť Note: Some plan limits (Social Profiles, scheduled posts, saved searches, and auto-importers) are shared across all Workspaces. Others, like Categories, depend on the Workspace with the highest usage. For example, if one Workspace uses 19 Categories and another uses 8, your plan will need to support 20. This avoids issues when adding or editing Workspaces.

How To Edit An Existing Workspace

  1. Click the âš™ Settings icon in the top-right corner, then go to "Workspaces".
  2. Find the workspace you want to edit.
  3. Click the 3-dot menu button in the upper-right corner and click “Edit Workspace”.
  4. Make your edits:
    1. Change the name of your Workspace.
    2. Set a new Timezone (this influences publishing within the workspace).
    3. Select which of your users will have access to the workspace.
  5. Click “Save Workspace” to confirm your edits. 

How To Switch Between Workspaces

To view and manage a different brand or client, simply select it from the Workspace Selector in the upper-left corner of your SmarterQueue Dashboard.

đź“ť Note: Each Workspace operates independently, so make sure you're in the correct one before adding new social profiles, creating or scheduling posts.

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