Collaborate With Team Members

Bring your team, clients, or collaborators into SmarterQueue and assign them the right level of access. Whether you want help creating content or need someone to manage specific Workspaces, adding Team Members lets you stay in control while working together efficiently.

📨 Just received an invite?

If you’ve been invited to join a SmarterQueue Organization - Welcome! 🎉 Once you accept the email invitation, you’ll be able to log in and start working in the Workspaces you've been given access to.

👉 To get started, visit our Getting Started guides.

📌 In This Article

• What Are Team Members?
• Team Member Roles And Workspace Permissions
• How To Invite A Team Member
• How To Manage Team Members

What Are Team Members?

Team Members are additional users you can invite to your SmarterQueue Organization.

You can control what access they have and which Workspaces they can manage, making it easy to collaborate on content, strategy, and scheduling.

Each Team Member has their own login information, accesses their own SmarterQueue Dashboard, and can be given different roles depending on how much access you want them to have.

Team Member Roles And Workspace Permissions

As the paying member of your Organization, your user will be the "Owner". You have access to all aspects of using and managing SmarterQueue, including subscription and billing.

This role can't be duplicated when inviting additional Team Members.

When inviting a Team Member, you can give them one of the following roles:

1. Admin – Full access to everything related to creating, importing and scheduling content, workspace management, team member management, but restricted from billing matters (which are reserved for the account owner).
2. Editor – Full access to everything related to creating, importing and scheduling content within the specific workspaces they are given access to.

This means that when you invite a user and assign them an "Editor" role, you’ll also select which Workspaces they can access:

• You can give access to one, some, or all of your Workspaces.
• Their permissions apply across the selected Workspaces.
• You can change this access at any time.

How To Invite A Team Member

1. Click the ⚙ Settings icon in the top-right corner, then go to "Team Members".
2. Click "Add a Team Member".
3. Enter their email address - this is where SmarterQueue will send the invitation to your future team member to join your organization.
4. Choose their role ("Editor" or "Admin"):

• For the "Editor" role, choose also the workspaces the team member will have access to.

5. Click "Send Invitation".

They’ll receive an email with a link to join your Organization and set up their own login.

How To Manage Team Members

Once a Team Member has joined, you can update their:

• Role – Switch between "Editor" and "Admin"
• Workspace access – Add or remove access to specific Workspaces for "Editors"
• Remove access – Revoke access at any time

To update or remove a Team Member:

1. Go to ⚙️ Settings > Team Members.
2. Click the Team Member’s name to edit their role or access.
3. Use the three-dot menu to resend or revoke pending invitations.