X (Twitter) Error: Permission/Access Token Errors

X (Twitter) has made changes that severely limit access to their API. While we continue to provide X (Twitter) publishing capabilities, please note that access levels may vary for different users. We encourage you to refer to our Help Center articles for general guidance and to reach out to our support team for any questions about your specific access and limitations.

Sometimes, you may receive an X (Twitter) Permissions Error when attempting to post to your X (Twitter) Profile via SmarterQueue. 

These errors usually mean that the tokens we use to validate your identity and have access to your profile have expired. 

TL;DR

Reconnect your X (Twitter) Profile from within SmarterQueue to solve the issue.

In This Article

What Are Access Tokens

Tokens are access keys or permissions that allow an application, like SmarterQueue, to interact with your social media accounts, or in this case, with X (Twitter). They are a secure way for the application to access and manage your account without needing your password.
The access tokens are initially created when you connect X (Twitter) accounts to SmarterQueue via your secure credentials and you grant SmarterQueue permissions for them.
These tokens will eventually expire, as they are given a limited lifespan as a security measure implemented by X (Twitter). This is done to ensure the safety and privacy of your accounts.
Additionally, access tokens can be invalidated when you make changes to your accounts natively (update their names, passwords, permissions, etc.).
When your X (Twitter) token expires, it means that SmarterQueue temporarily loses its ability to access your X (Twitter) profiles. But don't worry, we always send you notifications when this happens to ensure you can take the appropriate actions and solve the matter.

Common Errors Associated With Permission/Access Token Issues

Some of the most common errors are:

  • Client Action Not Permitted
  • Could Not Authenticate You
  • Publishing Not Allowed
  • Invalid or Expired Token

To Resolve

To solve these errors and restore the connection between SmarterQueue and your X (Twitter) profile(s), you simply need to reconnect them.

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