Why Did My Post Fail?
At times, depending on your posting activity and the social platforms you're posting to, you might encounter error messages from SmarterQueue or your connected social networks.
Discover their meanings and solutions here! 💪
In This Article
- SmarterQueue Publishing Status
- Facebook Errors
- Instagram Errors
- X (Twitter) Errors
- LinkedIn Errors
- Pinterest Errors
- Google Business Errors
SmarterQueue Publishing Status
All systems, including publishing your content via SmarterQueue are working normally at this time 🎉
Note: SmarterQueue publishes your content via the social platforms' APIs, which can occasionally encounter problems that cause posts scheduled via third-party applications (or even create natively) to fail. We're continuously monitor publishing errors to ensure any potential overarching issue with a platform's API is investigated and reported to the social network.
Facebook Errors
Facebook Number Errors
- (#100) Length of param name must be less than or equal to 255
- (#100) The parameter name is required
- (#120) Invalid album id
- (#200) Permissions error / various messages
Facebook Errors
- An unexpected/unknown error has occurred. Please retry your request later
- Application Permission Denied
- Empty reply from server
- Error (32): Page Request Limit Reached
- Error validating access token
- Temporary Issues (API, Throttling, Service Unavailable), Error Processing Request
Facebook Spam
Facebook Permissions
- Permissions error – Could Not Share Post – Sorry, the post that you’re sharing couldn’t be loaded. It may have been recently deleted. Or it may have privacy settings that prevent sharing
- Permissions Required/Insufficient Permission/No Permission
- The user must be an administrator, editor, or moderator of the page in order to impersonate it. If the page business requires Two Factor Authentication, the user also needs to enable Two Factor Authentication
- You have been temporarily blocked from performing this action
Facebook Reconnect
- Please re-connect your Facebook profile (name of profile) with Insights permissions. Response from Facebook: Error validating access token: The session has been invalidated because the user changed their password or Facebook has changed the session for security reasons
- Please re-connect your Facebook profile (name of profile), with Insights permissions. Response from Facebook: Error validating access token: The user is enrolled in a blocking, logged-in checkpoint
- Please re-connect your Group(s) and then follow the instructions to continue publishing to your Group(s)
Facebook Data
Facebook URL
- Facebook's spam-detection algorithm is blocking content (often incorrectly)
- Problem Scraping Data from URL
- Service temporarily unavailable - Can't Download - Could not retrieve data from URL
- The URL you supplied is invalid - Invalid URL - Failed to parse URL
- Unable to fetch video file from URL - Unable to fetch video file from URL - Unable to fetch video file from URL
- Your content couldn’t be shared, because this link goes against our Community Standards
Facebook Unsupported
- Unsupported post request
- Unsupported post request. Object with ID ‘X’ does not exist, cannot be loaded due to missing permissions, or does not support this operation
- Unsupported request - method type: post
Facebook Violation
Instagram Errors
Not all Instagram content gets published the same way. Check "How Does Instagram Publishing Work With SmarterQueue?" to make sure you're following the correct steps.
- (#200) API Permissions errors
- Access Token Issues
- An unexpected/unknown error has occurred. Please retry your request later
- Temporary Issues (API, Throttling, Service Unavailable), Error Processing Request
- Unsupported Post Request
X (Twitter) Errors
X (Twitter) has made changes that severely limit access to their API. While we continue to provide X (Twitter) publishing capabilities, please note that access levels may vary for different users. We encourage you to refer to our Help Center articles for general guidance and to reach out to our support team for any questions about your specific access and limitations.
X (Twitter) General
- Account Temporarily Locked
- Client Action Not Permitted
- Could Not Authenticate You
- Internal error
- Invalid or expired token
- Missing required parameter: status
- No status found with that ID
- Publishing Not Allowed
- Status Not Found
- This request looks like it might be automated. To protect our users from spam and other malicious activity, we can't complete this action right now. Please try again later
- Tweet needs to be a bit shorter
- Tweet Too Long
X (Twitter) Duplicate
- Status is a duplicate / Duplicate Status
- Retweet Already /You have already retweeted this tweet
- Twitter posts with the same text and video can not be posted simultaneously
X (Twitter) Images & Media
- Image file size must be = 5242880 bytes
- Image dimensions must be = 4x4 and = 8192x8192
- Media ID Not Found
- Twitter media upload failed – invalid API response
- Validation of Media IDs Failed
X (Twitter) URL
- Invalid Attachment URL
- Invalid URL
- Service temporarily unavailable - Can't Download - Could not retrieve data from URL
LinkedIn Errors
LinkedIn General
- Do not post duplicate content
- Internal service error
- LinkedIn - Rate Limit Exceeded Error
- Member is restricted
- Too Many Requests
- You need to reconnect your LinkedIn profile
LinkedIn Permissions
- Access Denied
- Access to the requested resource is denied. Make sure to grant SmarterQueue the required permissions and then reschedule your post.
- Bad Request
- Unauthorized
- We couldn't publish your post. Make sure to grant SmarterQueue the required permissions and then reschedule your post.
Pinterest Errors
- Invalid parameters
- Permission Errors
- Pinterest Internal Server Error
- Pinterest - Spam Errors
- Pinterest Error: Too Many Redirects
- Pinterest Error: e.loginUser Is Not A Function