๐น๏ธ Manage Your Invoices And Billing Information
SmarterQueue makes it easy to access and download your invoices directly from your account. Whether you need to keep track of past payments or update billing details, you can manage it all from your billing settings.
๐ In This Article
How To Find Your Invoices
You can view and download your SmarterQueue invoices directly from your account:
- Click on the "Organization Settings" gear icon (โ๏ธ) and select "Billing".
- Here you'll find all of the invoices that were ever generated for your organization.
- Find the invoice you need:
- Click the invoice number or the "View" option next to it to access to review it.
- Click "Download" option to save your invoice as a PDF.
Information Included on Your Invoice
Each invoice includes key details about your subscription and payment:
Detail | Description |
---|---|
Business Name | The name added when you updated your business details in the "Billing" section of your account. |
Billing Address | The address added when you updated your business details in the "Billing" section. |
VAT Number | If provided, your VAT number will appear on the invoice. |
Account Number | Your SmarterQueue account identification number. |
Account Email | The email address associated with your SmarterQueue account. |
Plan Details | The plan name, billing period, and any add-ons will be itemized. |
Updating Your Billing Information
If your business name, billing address, or VAT number changes, you can update these details before your next payment to ensure they appear correctly on future invoices.
- Click on the "Organization Settings" gear icon (โ๏ธ) and select "Subscription Management".
- Scroll down to the "Billing Details" section and update your name or billing email address.
- For additional updates, click on "Add Your VAT Number":
- You'll be able to enter or update an already existing VAT Number, if needed.
- You'll also be able to scroll up and change other "Business Details" like your company name, address, and even billing country.
- Save your changes.
๐ Note: Updated information will appear on future invoices.
๐ Note: For more information on VAT, check out our article on VAT and Reverse-charging.