Update Your Email, Name, Or Password

You can change your email, name, and password at any time. This could be useful if, for example, you hand over your account to someone new. 


๐Ÿ“Œ In This Article


How To Update Your Email Or Name

  1. Click the ๐Ÿ‘ค User Settings icon in the top-right corner.
  2. Go to My Account - your name and email address will be displayed at the top of the page.
  3. Click the three-dot menu and select "Edit Name & Email".
  4. Make the necessary edits.
  5. Click "Save" to confirm your changes.

๐Ÿ“ Note: Ensure you have access and can receive emails at your new email address, as important notifications about your account will be sent there.


How To Set Or Reset Your Password

If you ever need to set a password or update your current one - whether youโ€™ve forgotten it, or you originally signed up by logging in with a social profile - you can do it in just a few clicks.

  1. Click the ๐Ÿ‘ค User Settings icon in the top-right corner.
  2. Go to My Account.
  3. Under your name and email, click "Change Password".
  4. Enter your current password, then enter and confirm your new password.
  5. Click "Save Password" to apply the changes.

If you canโ€™t log in, use this link to create a new password.


Common Questions

1. What happens if I forget my password?

Click Forgot password on the login page, and we'll send you an email with reset instructions.

2. Can I use the same email for multiple SmarterQueue accounts?

No, each account must have a unique email address.