Manage Your Privacy & Data Preferences

SmarterQueue gives you control over your privacy settings and personal data. You can manage how we collect analytics and marketing data or request the deletion of your account and personal information.

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How To Adjust Privacy Preferences

  1. Click the âš™ Settings icon in the top-right corner.
  2. Go to My Account.
  3. Scroll to Privacy Preferences and adjust your settings:
    • Customer Support & Product Analytics: Helps improve SmarterQueue and allows for better troubleshooting support.
    • Online Marketing: Controls whether we can use tracking for future promotional offers.
  4. Your changes are saved automatically.

đź“ť Note: Disabling Customer Support & Product Analytics may limit our ability to provide effective troubleshooting assistance if you encounter issues.

How To Delete Your Account & Personal Data

If you’d like to request the deletion of your SmarterQueue account and all associated personal data, including diagnostic data and uploaded media, follow the steps below.

  1. Click the âš™ Settings icon in the top-right corner.
  2. Go to My Account and scroll to Personal Data.
  3. Click "View personal data", then "Contact Us".
  4. Fill in the form to contact support for a data review or deletion request.

Once requested, our team will process your deletion and confirm when it's complete. 

âš  Account deletion is permanent - this cannot be undone. You cannot delete your data if you have an active paid subscription.

Common Questions

1. What happens if I turn off Customer Support & Product Analytics?

SmarterQueue won’t collect usage data, which may limit our ability to troubleshoot issues effectively.

2. Will disabling Online Marketing remove ads I see on social media?

No, it only prevents SmarterQueue from using targeted marketing data. You may still see ads based on general browsing activity.

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