Manage Publishing On The Go With The SmarterQueue Mobile App

The SmarterQueue mobile app empowers you to manage your social media content seamlessly, even when you're away from your computer.

Whether it's scheduling posts, managing your queue, or handling Instagram's unique publishing requirements, the app ensures you're always connected to your audience.​

📌 In This Article

Download & Install The Mobile App

You can download the SmarterQueue app from the App Store (iOS) or Google Play Store (Android):

    • For iOS: Search for “SmarterQueue” in the App Store and install it on your device.​
    • For Android: Find “SmarterQueue” in the Google Play Store and proceed with the installation.

Once installed, open the app and sign in with your SmarterQueue credentials.

Connect The Mobile App To Your SmarterQueue Account

Before you can start using the app, you'll need to connect it to your SmarterQueue account.

Connect Your Account:

  1. Open the SmarterQueue app on your phone.
  2. Enter your SmarterQueue login details and tap "Sign In".
  3. Approve any requested permissions, including notifications.

Enable Notifications:

iOS devices require you to manually enable notifications:

  • Swipe through the tutorial screens until you see the "Enable Notifications" option.
  • Tap "Enable Notifications" and confirm by selecting "Yes" when prompted.

This will ensure you receive timely alerts, especially for Instagram posts that require manual publishing, enable push notifications when prompted. 

This step is crucial for posts that can't be published directly due to Instagram's policies.​

📝 Note: Once you install the SmarterQueue Mobile App to your Android device, you should automatically have notifications enabled so you will not need to take any further action.

Troubleshooting Login Issues:

  • Make sure you're using the correct email and password.
  • If you have trouble signing in, try resetting your password from the login screen.
  • If the issue persists, try logging into SmarterQueue from a web browser to confirm your credentials are working.

Manage Your Content On The Go

  1. Create and Schedule Posts:
    • Tap "Create Post" to open the Post Editor.​
    • Select the appropriate Category and Social Profile(s) for your content.​
    • Compose your message, attach media, and set the desired posting time.​
    • Preview your post to ensure accuracy, then tap "Save" to schedule it.​
  1. Manage Your Queue:
    • Access the Queue to view all scheduled posts.​
    • Rearrange or edit upcoming posts as needed to maintain your content strategy.​
  1. Analyze Performance:
    • Utilize the Analytics feature to monitor the performance of your posts and refine your social media approach.​
  1. Manage Your Account and Settings:
    • Update anything from your general settings to pausing options for the Queue or upgrading your subscription to a higher plan.

Switch Between Instagram Profiles

If you manage multiple Instagram accounts, the SmarterQueue app allows seamless switching:​

  • Tap your Instagram handle at the top of the screen.​
  • Select the desired profile from the dropdown menu to view and manage its content.​

📝 Note: Due to Instagram's platform restrictions, certain posts, such as Stories with text captions, require manual publishing. The SmarterQueue mobile app will send you a notification when it's time to publish these posts. For detailed instructions, refer to our guide on "Instagram Publishing: Rules, Methods & Steps in SmarterQueue".

Common Questions

1. Why am I not receiving push notifications on my iOS device?

Make sure you’ve swiped through all the tutorial screens when setting up the app and selected "Enable Notifications" on the final screen.

If you’ve already enabled notifications but your SmarterQueue dashboard still says the app isn’t connected:

  • Try force-quitting the app and reopening it.
  • If it still doesn’t work, try these steps:
    • Uninstall and reinstall the app.
    • Enable notifications when prompted.
    • Log back into the app using your email and password.
    • Check your iOS Notification Settings to confirm that notifications are enabled for SmarterQueue.

2. Why am I not receiving push notifications on my Android device?

Try uninstalling and reinstalling the SmarterQueue app.

Some Android devices have battery optimization enabled, which can interfere with push notifications. Try disabling battery optimization for the SmarterQueue app in your device settings.

3. What should I do if I still have issues?

If you’ve tried the steps above and are still having trouble, please contact our Customer Success Team for further assistance.

Related Articles